OxyLife Nutritional Supplements currently ships to domestic locations in the United States including Alaska, Hawaii, Puerto Rico and the US Virgin Islands, as well as international locations. Any free-shipping item will be sent using the US Post Office.
Orders are processed within 24–48 business hours, and most orders placed Monday through Friday before 12PM MST will ship the same day. For expedited service, OxyLife Nutritional Supplements offers UPS shipping at an additional cost. 3-day, 2-day, and next day shipment options are available, as well as ground service for the most complete and thorough order tracking. Keep in mind that UPS only operates Monday–Friday, so an overnight order shipped on Friday will not arrive until Monday, the next business day. If you have an exact date and time that you need your shipment by, it is best to call customer service at 877.982.9800 prior to placing your order so we can select the appropriate carrier.
Any order outside of the US will be charged $25 for international shipping fees via USPS Priority Mail. Orders shipped via the USPS Priority Mail International service can take approximately 1–3 weeks for delivery. Most carriers, such as China Post, will have additional tracking information available on their website once they have taken possession of a shipment. It is important to track your shipment from both the USPS.com website, and the site of your respective postal carrier to get a full picture of where the parcel is in the delivery process.
OxyLife Nutritional Supplements is not responsible for delays due to customs clearance. As always, customers outside the US may be subject to additional fees and charges. We ask that you please be aware of local customs and importation laws. Any additional charges for customs clearance, including duties, taxes, and other fees are the responsibility of the customer.
All orders being shipped to a location within California will incur 8.75% sales tax on all products.
All orders are shipped via UPS or USPS. In rare occasions, other carriers such as FedEx or DHL may be utilized at the discretion of OxyLife Nutritional Supplements. If UPS shipping is not available in your area, or the delivery address is a PO Box, your package will be shipped automatically via USPS. Orders that qualify for free shipping will be sent via USPS First Class or Priority service depending on weight.
BACK ORDERED ITEMS
On rare occasions we may run out of stock on an item. This may cause a slight delay of shipment for your order. If an item is back ordered, we will notify you of this delay via email (or by phone if email is unavailable) and then automatically ship the products to you as soon as they are available. Payment for back ordered items will occur when the item is back in stock and subsequently shipped.
Under no circumstance will OxyLife Nutritional Supplements take payment for an out-of-stock item unless explicitly requested to do so by the client. If your order contains multiple items, you will be given the option as to whether you would like the order shipped in full when the back ordered item is back in stock, or whether you would like the in-stock items shipped first, with the back ordered item shipping as soon as it is back in stock. OxyLife Nutritional Supplements will not charge any additional fees to split the shipment in this instance.
All orders shipped will be provided with an online tracking number for status and location tracking within 24 hours of the item being shipped. Tracking information through USPS is dependent on the item being scanned, and may not display much information until the item is confirmed as delivered. International orders sent with USPS Priority Mail Service have limited tracking functionality but may be traceable on the local postal carrier’s website using the same tracking number. For instance, a parcel shipping to Vancouver, BC Canada with tracking number USA12345 may be traceable using the same number on the Canada Post website once the item has been transferred from the USPS to Canada Post (usually once the item enters customs processing).
Unopened items purchased directly from OxyLife Nutritional Supplements can be returned or exchanged within 30 days of the purchase date. Simply send the items back to us within 30 days of receipt and we will refund your money or exchange the product. When we receive your package, we will credit the card you paid us with for the full purchase price of your product, minus any shipping fees incurred by OxyLife Nutritional Supplements. You will not be charged for shipping fees if the item qualifies for free shipping at the time of order. If you would prefer an exchange, simply contact our offices prior to submitting the return so that we may coordinate the exchange promptly and efficiently.
Any product returned after 30 days may not be accepted by our Returns Department, or may incur a 20% restocking fee. To return any item purchased directly from A OxyLife Nutritional Supplements beyond 30 days, a return authorization must first be obtained by calling our offices and notifying us of the return. A return authorization number will be assigned and must be listed on the package being returned.
Any product purchased from an Ar OxyLife Nutritional Supplements reseller will need to be returned or exchanged with the reseller directly.
Any order discrepancies must be reported to OxyLife Nutritional Supplements within three days of receipt of the shipment. Every situation is different, but OxyLife Nutritional Supplements will promptly correct any shipment discrepancy upon being notified. If your return is due to an error made in part by OxyLife Nutritional Supplements, a return label will be issued to you through email or via a courier call tag, in which the driver actually possesses the label and simply picks up the goods from your delivery address (they must be packaged properly, see Instruction #2 below).
Additionally, if you are returning/exchanging six or more of the same item at any time (not due to OxyLife Nutritional Supplements error), there will be a 20% restocking fee due to inventory control and product shelf life.
INSTRUCTIONS FOR RETURNING ITEMS:
1. It is always best to inform OxyLife Nutritional Supplements customer service representative of your intent to return any products so that your account can be notated, which will expedite its processing. Also indicate whether you would prefer a return or exchange at this time.
2. Place the item that you are returning in sturdy packaging and ensure the item is packed tightly and securely. We are not responsible for damage during shipment of returned items.
3. Be sure to include your name and invoice number with the shipment so that we can identify who the return is for.
4. Use the mailing address listed below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us.
If you have questions regarding this return policy, you may contact us using the information below:
OxyLife Nutritional Supplements
105 West 35th Street Suite H
National City, CA. 91950
Terms Of Services
Terms Of Services
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE.
As used herein, the phrase “this site” refers to oxylifeco.com and other sites on the World Wide Web originating in the United States which are owned and/or operated by 1RepMax Performance Supplements. By using or accessing this Site, you indicate your acceptance of these Terms of Service. If you do not agree to these Terms of Service, you have no right or license to access this Site and you should not do so.
Oxylifeco.com reserves the right, in its sole discretion, to change, modify or otherwise update these Terms of Service at any time, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, updates or additions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on this Site, or by electronic or conventional mail, or by any other means by which you obtain notice thereof. Your use of this Site after such notice shall be deemed to constitute your acceptance of such changes, modifications, updates or additions.
Oxylifeco.com may change, suspend or discontinue any aspect of the Site at any time, including the availability of any feature or content. Oxylifeco.com may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability.
USE OF MATERIALS LOCATED ON THIS SITE:
COPYRIGHTS, TRADEMARKS AND RESTRICTIONS
All materials published on this Site (including but not limited to articles, photographs, images, illustrations, audio clips and video clips) are protected by copyrights which are owned and controlled by OxyLife, Inc. or the party credited as the provider of the material. The entire contents of Oxylifeco.com are also copyrighted as a collective work under the United States copyright laws, and the selection, coordination, arrangement and enhancement of such content are protected by copyright laws. You shall abide by all copyright notices and other restrictions contained in any material accessed through the Site. No material from this Site or any Web site owned, operated, licensed, or controlled by OxyLife Inc. may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use, and may print one hard copy of the material on this Site for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material. Modification of the materials or use of the materials for any purpose other than personal, noncommercial use is a violation of the respective owners’ copyrights and other proprietary rights. The use of any such material on any other Web site or networked computer environment is prohibited.
All trademarks, service marks, and trade names are proprietary to, OxyLife Inc. or the other designated owner of a posted mark. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.
SUBMISSIONS AND PUBLIC FORUMS
This Site may include chat areas, message boards, e-mail and other interactive functions (“Forums”) which allow feedback and submissions to Oxylifeco.com and real-time interaction between users. Only registered users who have expressly indicated their agreement to these Terms & Conditions may use any of these Forums. Registration consists of identifying oneself, giving a screen name and password, and expressly indicating by means of clicking on an applicable box or boxes the user’s acceptance of these Terms & Conditions. Terms & Conditions directly applicable to use of such Forums include the following:
1. You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, communications or other materials (“Content”), whether publicly posted or privately transmitted, that you submit to any of the Forums are your sole responsibility. This means that you, and not OxyLife, are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Forums.
2. Oxylifeco.com does not endorse or control the Content delivered to this Site, and Oxylifeco.com has no obligation to monitor such Content. As such, Oxylifeco.com does not guarantee the accuracy, integrity or quality of any such Content. However, reserves the right (but not the obligation) in its sole discretion to edit, refuse to post or to delete any Content, in whole or in part, that is in violation of these Terms of Service or that it deems to be objectionable or unacceptable for any reason whatsoever.
3. Oxylifeco.com further reserves the right at all times to preserve any Content or to disclose any Content as necessary to satisfy any law, regulation or governmental request or any good faith belief that such preservation or disclosure is necessary to (a) comply with legal process; (b) enforce these Terms of Service; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of OxyLife, its users and the public.
4. You understand that by using the Site, including its Forums, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will OxyLife Inc. or any of their officers, directors, employees or agents be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Site, including its Forums.
5. It is a condition of your access and use of this Site that you do not:
Restrict or inhibit any other user from using and enjoying this Site;
Harm minors in any way;
Impersonate any person or entity, including, but not limited to, an employee or representative of OxyLife Inc., other divisions of OxyLife Inc., or falsely state or otherwise misrepresent your affiliation with a person or entity;
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted by means of this Site;
Upload, post, email or otherwise distribute, publish or transmit on this Site any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
Upload, post, email or otherwise distribute, publish or transmit on this Site any unlawful, harmful, threatening, abusive, harassing, invasive of another’s privacy, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmission constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or foreign law;
Upload, post, email or otherwise distribute, publish or transmit on this Site any information, software or other material which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights or which is protected by patent, copyright, trademark, trade secret or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder;
Upload, post, email or otherwise distribute, publish or transmit on this Site any information, software or other material which contains a virus or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or any other harmful component; or
Upload, post, email or otherwise distribute, publish or transmit on this Site or in any way exploit any information, software or other material for commercial purposes or which contains any form of solicitation (including, but not limited to, “junk mail,” “spam,” “chain letters,” and “pyramid schemes”), advertising, promotion or marketing for goods or services;
Disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Site are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
Interfere with or disrupt the Site or servers or networks serving the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
Intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
“Stalk” or otherwise harass another; or
Collect or store personal data about other users.
6. By posting or submitting any materials (including but not limited to any remarks, ideas, graphics, photos, comments, product concepts, advertising concepts or ideas, and suggestions for improving or changing existing content) to this Site, you automatically grant (or warrant that the owner of such rights has expressly granted) to Oxylifeco com a royalty-free, nonexclusive, perpetual and irrevocable right and license to use, reproduce, modify, publish and distribute such materials or incorporate such materials into any form or technology now known or later developed, and you waive any moral rights you may have in having the material altered or changed in a manner not agreeable to you.
7. You warrant that any materials you upload, post, email or otherwise distribute, publish or transmit on this Site contains nothing that will give rise to civil liability or otherwise violate any local, state, national or foreign law, including nothing that is harmful, threatening, abusive, harassing, invasive of another’s privacy or publicity rights, defamatory, obscene, vulgar, pornographic, profane or indecent, or that constitutes an infringement of anyone’s patent, copyright, trademark, trade secret or other proprietary right, or derivative rights with respect thereto.
Oxylifeco.com may contain links and pointers to Internet sites maintained by others (“Third Party Sites”). The appearance of a link does not imply OxyLife’s endorsement. Oxylifeco com has not reviewed all of the Third Party Sites linked to the Site and is not responsible for the contents of or any products or services offered in such Third Party Sites. You access them at your sole risk, and you should direct any concerns regarding any Third Party Site to its site administrator or Webmaster.
The Site is controlled and operated by OxyLife Inc. from its headquarters in San Diego, CA, United States of America. Oxylifeco.com makes no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
This agreement shall be governed by, construed and enforced in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law, except as to any provisions which may be governed by the laws of the United States, in which case the latter shall govern. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in San Diego, California and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
ENFORCEABILITY AND TERMINATION OF AGREEMENT
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. These Terms of Service, together with any other terms, conditions or policies set forth elsewhere in this Site, constitute the entire agreement between you and Oxylifeco.com in connection with your access and use of this Site.
Oxylifeco.com may, in its sole discretion, terminate or suspend your access to all or part of this Site for any reason, including, without limitation, failure to comply with any of these Terms of Service. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this agreement or otherwise. In the event of termination, you are no longer authorized to access or use this Site, and the restrictions imposed on you with respect to materials downloaded from this Site and the disclaimers and limitations of liabilities set forth in this agreement shall survive.
Your access to and use of this Site is at your sole risk. If you are dissatisfied with any of the materials contained in this Site, or with any of these Terms of Service, your sole and exclusive remedy is to discontinue accessing and using this Site.
THE MATERIALS IN THIS SITE AND ALL DOWNLOADABLE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, OXYLIFE CO AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WEB SITE AND ANY AFFILIATED WEB SITE WITH WHICH IT IS LINKED. OXYLIFE CO DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE CORRECTNESS, ACCURACY, OR RELIABILITY OF THE MATERIALS, INFORMATION, OPINION OR ADVICE PROVIDED IN OR FROM THIS SITE. OXYLIFE CO DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
To the fullest extent permitted by applicable law, Oxylifeco.com and all employees, officers, directors, employees, agents, information providers, affiliates, licensors and licensees (all of the foregoing, collectively, the “Indemnified Parties”) shall in no event be liable for any claims, charges, demands, damages, liabilities, losses, or expenses of whatever nature and howsoever arising, including without limitation any compensatory, incidental, direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if Oxylifeco.com or the Indemnified Parties have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this Site or any Web site with which it is linked. You assume total responsibility for establishing such procedures for data backup and virus checking as you consider necessary.
You hereby agree to indemnify, defend and hold harmless Oxylifeco.com and the Indemnified Parties from and against any and all claims, charges, demands, damages, liabilities, losses, and expenses of whatever nature and howsoever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any loss of profit, goodwill, and any other direct or consequential loss) incurred or suffered by Oxylifeco.com and the Indemnified Parties, directly or indirectly, by reason of any act or omission which you commit in breach of these Terms of Service (including but not limited to your obligations, representations and warranties contained herein) and any other terms and conditions or policies set forth elsewhere in this Site. You shall cooperate as fully as reasonably required in the defense of any claim. Oxylifeco.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
Because you have acknowledged that, at its sole discretion and for any reason, Oxylifeco com may edit, refuse to post or to delete any Content that you post, in whole or in part, and may terminate or suspend your access to all or part of this Site, that you have granted (or warranted that the owner of such rights has expressly granted) to Oxylifeco com a royalty-free, nonexclusive, perpetual and irrevocable right and license to use, reproduce, modify, publish and distribute any Content that you post, such materials or incorporate such materials into any form or technology now known or later developed, and that you have waived any moral rights you may have in such Content, you hereby agree that if you unsuccessfully prosecute a claim against Oxylifeco.com and/or any of the Indemnified Parties that arises from its exercise of its rights to edit, refuse to post or to delete any Content that you post, to terminate or suspend your access to all or part of this Site, to use its royalty-free, nonexclusive, perpetual and irrevocable right and license to use, reproduce, modify, publish and distribute any Content that you post, or seeking to recover for violation of your moral rights, you agree to reimburse Oxylifeco.com and/or the Indemnified Parties for all costs of defending any such claim, including but not limited to any legal or other professional fees).
As part of the registration process, you will select a password and a subscriber ID. You also have to give us certain registration information, all of which must be accurate and updated.
a. You may not (i) select or use a subscriber ID of another person with the intent to impersonate that person; (ii) use a subscriber ID in which another person has rights without such person’s authorization; or (iii) use a subscriber ID that OxyLife, in its sole discretion, deems offensive. Failure to comply with the foregoing shall constitute a breach of this Agreement, which may result in immediate termination of your account.
b. You shall be responsible for maintaining the confidentiality of your password, which you will not have to reveal to any representative or agent of OxyLife.
c. You shall notify Oxylifeco.com via the contact form located here of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.
d. You may share your password and subscriber ID with others, but you are responsible for all usage or activity on your Oxylifeco.com account, including use of the account by any third party authorized by you to use your subscriber ID and password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at OxyLife’s sole discretion, and Oxylifeco.com may refer you to appropriate law enforcement agencies.
SOFTWARE AVAILABLE ON THIS SITE
Any software that is made available to download from this Site, including any files or images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”), is the copyrighted work of the indicated author of the Software (“Author”). Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (“License Agreement”). An end user will be unable to install any Software that is accompanied by or includes a License Agreement, unless he or she first agrees to the License Agreement terms. The Author retains full and complete title to the Software itself and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse-engineer or otherwise disassemble the Software. Oxylifeco.com MAKES NO WARRANTY AS TO THE QUALITY OF SUCH SOFTWARE INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Software from this Site is further subject to United States export controls. No software from this Site may be downloaded or otherwise exported or reexported into (or to a national or resident of) any country to which the U.S. has embargoed goods. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country.